Privacy Policy
AutoSDR Privacy Policy
Last Updated: October 25, 2024
1. Introduction
AutoSDR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, company details)
- Billing information
- Service configuration preferences
- Target audience criteria
- Custom templates and messaging
- Feedback and correspondence
2.2 Automatically Collected Information
- Usage data and analytics
- Log files and device information
- IP addresses
- Browser type and settings
- Service interaction patterns
- Performance metrics
2.3 AI-Generated Data
- Generated lead profiles
- Contact information of potential leads
- Engagement predictions
- Market segment analysis
- Campaign performance data
3. How We Use Your Information
We use collected information for:
3.1 Service Provision
- Operating and maintaining our AI lead generation service
- Processing and delivering lead generation results
- Customizing and improving AI algorithms
- Providing customer support
- Managing your account
3.2 Service Improvement
- Analyzing service performance
- Enhancing AI model accuracy
- Developing new features
- Improving user experience
- Technical troubleshooting
3.3 Communication
- Sending service updates and notifications
- Providing marketing communications (with consent)
- Responding to your inquiries
- Sharing security alerts
- Sending billing information
4. Data Sharing and Disclosure
4.1 We May Share Data With:
- Service providers and subprocessors
- Payment processors
- Analytics providers
- Cloud hosting services
- Customer support platforms
4.2 Legal Requirements
We may disclose information if required by:
- Applicable laws or regulations
- Legal process or government request
- Protection of rights, safety, or property
- Prevention of illegal activities or violations
5. Data Protection
5.1 Security Measures
- Industry-standard encryption
- Regular security audits
- Access control systems
- Secure data storage
- Regular backup procedures
5.2 Data Retention
- We retain data as long as necessary for service provision
- Account data is kept until account deletion
- Generated leads are stored per user preferences
- Backup data is retained per security policies
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
- Restrict data processing
- Withdraw consent
7. Cookie Policy
We use cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Analyze service usage
- Improve performance
- Enable security features
8. International Data Transfers
We may transfer data internationally and ensure:
- Appropriate safeguards are in place
- Compliance with data protection laws
- Standard contractual clauses when required
- Privacy Shield compliance where applicable
9. Children's Privacy
- Our service is not intended for users under 16
- We do not knowingly collect data from children
- We will delete any inadvertently collected children's data
10. Changes to Privacy Policy
- We may update this policy periodically
- Changes will be posted on this page
- Significant changes will be notified directly
- Continued use constitutes acceptance of changes
11. AI-Specific Privacy Considerations
11.1 AI Training Data
- We use anonymized data for AI training
- Personal information is segregated from training sets
- Model improvements use aggregated patterns only
11.2 Lead Generation Privacy
- Generated leads comply with privacy laws
- Opt-out mechanisms are provided for leads
- Data accuracy is regularly verified
- Privacy-respecting data enrichment
12. Contact Information
For privacy-related inquiries:
- Email: operation@pluglab.ai
For urgent privacy concerns:
- Data Protection Officer: operation@pluglab.ai
- Privacy Emergency: operation@pluglab.ai
13. Compliance
We comply with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Other applicable data protection laws
- Industry best practices